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What you may not know is that the Affordable Care Act is also beginning,
with little fanfare, to accomplish its second great goal: to promote
reforms to our overpriced, underperforming health care system. Irony of
ironies, the people who ought to be most vigorously applauding this
success story are Republicans, because it is being done not by
government decree but almost entirely with market incentives.
Using mainly the marketplace clout of Medicare and some seed money, the
new law has spurred innovation and efficiency. And while those new
insurance exchanges that are now lurching into business will touch
roughly 1 in 10 Americans (the rest of us are already covered by private
employer plans or by government programs like Medicare), these systemic
reforms potentially touch every patient, every taxpayer.
“This is the 90 percent of the story that doesn’t make the headlines,”
said Sam Glick, who follows health care reform for the Oliver Wyman
consulting firm.
Since the Affordable Care Act was signed three years ago, more than 370
innovative medical practices, called accountable care organizations,
have sprung up across the country,
with 150 more in the works. At these centers, Medicare or private
insurers reward doctors financially when their patients require fewer
hospital stays, emergency room visits and surgeries — exactly the
opposite of what doctors have traditionally been paid to do. The more
money the organization saves, the more money its participating providers
share. And the best way to save costs (which is, happily, also the best
way to keep patients alive) is to catch problems before they explode
into emergencies.
Thus the accountable care organizations have become the Silicon Valley
of preventive care, laboratories of invention driven by the
entrepreneurial energy of start-ups.
These organizations have invested heavily in information technology so
they can crunch patient records to identify those most at risk, those
who are overdue for checkups, those who have not been filling their
prescriptions and presumably have not been taking their meds. They then
deploy new medical SWAT teams — including not just doctors but health
coaches, care coordinators, nurse practitioners — to intervene and
encourage patients to live healthier lives.
Advocates of these reforms like to say that they are transforming
medicine from the treatment of disease to the treatment of patients —
and ultimately the treatment of populations.
At Cornerstone Health Care, a 250-doctor organization in North Carolina,
patients with a history of congestive heart failure get a daily phone
call from a nurse asking them to step on a scale and report their
weight, the best early indicator of an impending emergency. The next
stage, Grace Terrell, the president of Cornerstone, told me, will be to
give these patients scales that automatically transmit their weight
directly to the nurse. (“If the N.S.A. is Big Brother, we’re Big
Mother,” Terrell says of the weight surveillance program.) Diabetes
patients are invited in for low-cost pedicures. Why? Because diabetics
are notoriously vulnerable to infections that lead to amputation, and a
common cause of those infections is ingrown toenails. (Both of these
practices were pioneered by CareMore, a California-based company that
runs clinics for Medicare patients and that has become a major role
model since Obamacare.)
The Heritage Provider Network, a huge accountable care organization in
California, offers Medicare patients free dance lessons, healthy cooking
classes and casino excursions that feature “brain power” activities on
the bus. The Greater Buffalo United Accountable Healthcare Network, a
new, seven-doctor practice in upstate New York, is building a gym and a
teaching kitchen for its patients, who are mostly inner-city minorities.
“Most doctors were on treadmills,” plodding through their routines, said
Raul Vazquez, the chief executive of the Buffalo venture. Now they’re
reinventing health care for the inner city with an invigorated sense of
mission.
This is not the heroic medicine that turns surgeons into gods and
emergency rooms into Hollywood material. Don’t expect to see a
toenail-clipping episode on “Grey’s Anatomy.” But these services address
the embarrassing fact, reiterated in study after study after study,
that Americans pay much more for medical care than other developed
countries, with no better results. Obamacare addresses this problem by
going, as Willie Sutton famously advised, where the money is. It
concentrates resources on the unhealthiest. According to Kaiser Health News,
the sickest 1 percent of patients account for 21 percent of health care
costs; 5 percent account for half of the total costs. Share your thoughts with Igor Eric Kuvykin www.erickuvykin.com
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